Operations Head – Production & Supply Chain

About the Role

Role Overview
The Operations Head will lead and oversee end-to-end production, packing, and export supply chain operations. This role is responsible for ensuring operational excellence, regulatory compliance, cost efficiency, quality assurance, and timely international order fulfilment while building and leading high-performing teams.

Production & Packing Operations

• Lead overall production and packing operations to meet output and quality targets
• Ensure strict adherence to SOPs, FSSAI, ISO, HACCP, and global food safety standards
• Optimize resource utilization—manpower, machinery, and materials
• Monitor efficiency, minimize wastage, and drive continuous improvement initiatives
• Ensure hygiene, safety, and discipline across all plant operations

Export Supply Chain & Logistics

• Oversee end-to-end export operations from order receipt to shipment delivery
• Align production schedules with export commitments
• Manage export logistics (Sea/Air/Reefer), cold chain, freight, and vendor coordination
• Ensure accurate documentation: Invoice, Packing List, COO, Health Certificates, FSSAI, BL, LC-related documents
• Ensure compliance with Customs, DGFT, and international trade regulations
• Mitigate risks, delays, damages, and claims

Inventory & Cost Management

• Oversee inventory planning, stock monitoring, and finished goods availability
• Drive operational cost optimization and process efficiency

Leadership & Reporting

• Lead and mentor teams across production, packing, warehouse, and logistics
• Prepare operational reports, and management reports
• Support strategic planning, process improvement, and capacity enhancement initiatives